Apian Labs
Beta • SLAs Suspended

Pricing

Plans for Apian Labs Relay

Subscription plans include monthly Relay usage and a per-relay overage rate. Relay fees cover routing, tracing, and proof artifacts.

  • Routing policy evaluation and failover decisions.
  • Trace timeline retention and exportable receipts.
  • Webhook signing and signature verification support.
Pricing and usage docs
Start freeContact SalesReview Trust CenterRequest procurement packetProvider fees are billed by your providers. Apian bills only the Relay fee.

Proof artifacts

Trace and receipt sample

Every relay produces a trace timeline and a provider receipt you can export.

{
  "trace": { "messageId": "msg_12ab", "attempts": 2, "status": "delivered" },
  "receipt": { "provider": "telnyx", "status": "delivered" }
}

Developer

Plan

$39 / month

Includes 20,000 relays per month

Overage rate: $0.0025 / relay

50% off your first month

Start free
  • Single provider routing
  • Trace timeline and receipts
  • Webhook delivery events
  • Test mode allowlisting

Who it's for

  • Teams piloting Relay with one provider
  • Early production traffic and incident alerts
  • Engineering-led self-serve onboarding

Mid-sized

Plan

$249 / month

Includes 250,000 relays per month

Overage rate: $0.0018 / relay

50% off your first month

Upgrade to Mid-sized
  • Multi-provider failover
  • Deterministic routing policies
  • Reliability proof exports
  • Priority support

Who it's for

  • Production apps that need automatic failover
  • Ops teams that review trace timelines
  • Teams graduating from single-provider routing

Enterprise

Plan

$2,500 / month

Includes 1,500,000 relays per month

Overage rate: $0.0010 / relay

Annual billing: 10% discount

Contact Sales
  • Custom routing constraints
  • Audit and compliance workflows
  • Invoice and ACH billing
  • Dedicated support and SLAs

Enterprise confidence

  • Invoice and ACH billing
  • Contract based limits
  • Dedicated support SLAs
  • Longer retention options
  • Audit exports

Who it's for

  • High-volume or regulated teams
  • Procurement and security-driven rollouts
  • Custom routing and reporting requirements

Compare plans

What each plan includes

Choose the right Relay tier based on routing needs, exports, and support levels.

Contact Sales
CapabilityDeveloperMid-sizedEnterprise
Multi-provider failoverLimitedIncludedCustom constraints
Trace + receipt exportsBasicIncludedAdvanced
Signed webhook eventsIncludedIncludedIncluded
Support + SLAStandardPriorityDedicated + SLA

Proof artifacts

Export-ready trace bundles

Every relay ships with a trace timeline, receipts, and normalized error categories so your team can audit outcomes and share proof during incidents.

{
  "messageId": "msg_12ab",
  "status": "delivered",
  "events": [
    { "type": "attempt_started", "provider": "twilio" },
    { "type": "attempt_failed", "reason": "timeout" },
    { "type": "failover_triggered", "provider": "telnyx" },
    { "type": "delivered", "provider": "telnyx" }
  ]
}

Security posture

Built for procurement checks

  • Signed webhook events and immutable trace logs.
  • Data Processing Addendum, SLA, and security overview.
  • Public status, incident history, and response commitments.

Billing basics

A relay is one message accepted by the Relay API (POST /v1/messages). Billing is per relay, not per attempt.

BYO billing

You keep your Twilio/Telnyx contracts. Apian does not resell carrier messaging.

Provider and carrier fees are billed by your providers. Apian bills only the Relay fee.

Overage protection

Keep Relay Credits in your wallet and set a monthly overage cap to stay in control.

Frequently asked

How is a relay counted?

A relay is one message accepted by the Relay API (POST /v1/messages). Billing is per relay, not per attempt.

Do provider fees appear on the bill?

Provider and carrier fees are billed by your providers. Apian bills only the Relay fee.

Is there a launch discount?

Developer and Mid-sized include 50% off your first month. Enterprise includes Annual billing: 10% discount.

How does overage work?

Relays beyond the included amount are billed at the plan overage rate. You can enable overage protection and auto top-up in the portal.