Apian Labs
Beta • SLAs Suspended

Trust & Compliance

Trust & Compliance Center

This page brings together Apian Labs' legal, security, and compliance documentation in one place. Use it as a single reference point for legal, security, and procurement reviews.

Procurement package

Request the procurement package

Submit your details and receive a signed link to the latest legal PDFs, OpenAPI spec, and status snapshot. The link expires automatically.

Request procurement package

Receive a signed download link with the latest legal PDFs, OpenAPI spec, and status snapshot.

Include

Current compliance posture

Apian Labs is not currently SOC 2 certified and does not yet have a SOC 2 Type I or Type II report. We are working toward SOC 2 attestation.

Contact procurement support

Shared responsibility

Apian secures the Relay platform and infrastructure. Customers secure their applications, API keys, and provider credentials.

  • Apian: platform security, monitoring, incident response
  • Customers: access control, sender assets, destination policies
  • Joint: data retention, compliance reviews, and audits
Review security overview

Security & Compliance Overview

How Apian Labs protects your data: security controls, infrastructure, and our compliance posture.

Data Processing Addendum (DPA)

Contractual terms governing Apian Labs’ processing of personal data on behalf of customers.

Service Level Agreement (SLA)

Uptime, support, and incident response commitments for eligible Apian Labs plans.

Acceptable Use Policy (AUP)

Rules and restrictions on how the Apian Labs platform and APIs may be used.

Subprocessors

List of third-party providers that process personal data on behalf of Apian Labs.

Privacy & Cookies Policy

Details on how we collect, use, and protect personal data, including cookies and tracking.

Vulnerability Disclosure

How to report security vulnerabilities and our response commitments.

Terms of Service

The main agreement governing your use of the Apian Labs platform and APIs.